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Browse F.A.Q. Topics

Product Use

  • Who buys the Surge 360?
    Surge has customers across the U.S. and in over 10 countries around the world. Our customers include professional sports teams, elite training centers, local gyms, and rehabilitation clinics. We also have individual customers who have purchased Surge products for their own personal, home use.
  • Are your products OK for home use?
    Yes they are and we have many customers using Surge products in their homes. Please be aware that our equipment is commercial grade. So make sure you are aware of the size and weight of the units.

Purchase, Shipping, and Assembly

  • How do I assemble the 360 product after receiving it?
    While assembly is fairly straightforward, please contact us at 512.402.6867 for detailed instructions, or email us at
  • How do I order a Surge product?
    You can order any of our products here on the website by following the SHOP tab. Or please contact our Sales department at 512.402.6867 or via email at with any questions.
  • Do you ship your products outside the U.S.?
    Yes, we ship our products to five continents currently. Additional shipping charges would apply.

Training with Surge

  • How do I integrate the Surge 360 into an existing workout?
    There are many ways to integrate the Surge 360 into an existing training protocol. Movements from the Exercise Library can be integrated into any circuit or interval training regimen. And we will have suggestions from our national network of trainers and coaches posted on our site in the near future.